The Info
Q: How much is shipping?
A: £3.99, less than your oat milk latte. Free if you spend £50.
Q: Do you do express?
A: £6.99, Your orders out the door before your Wi-Fi reconnects.
Q: When will my order arrive?
A: Standard: 2-3 days. Express: 1-2 days. Basically, before your group chat agrees on plans.
Q: Do you ship worldwide?
A: To selected countries. Customs might flirt with your package first, stay patient.
Q: Can I track it?
A: Yes, we'll send the link so you can obsessively refresh like its a DM from your crush.
Q: What if I don’t like the product or change my mind?
A: No returns, sorry! Once it’s on your scalp, it’s a committed relationship. But hey, if you're unsure, drop us a message. We don’t bite (hard).
Q: Can I use this if I have a sensitive scalp?
A: Yes. It’s like a hug for your scalp.. just less awkward.
Q: Will it make my hair greasy?
A: Only if you pour the whole bottle on your head (please don’t). A few drops go a long way.
Q: How often should I use it?
A: 2–3 times a week is ideal. More if your scalp’s feeling needy.
Q: Can I use it on colour-treated hair?
A: Yes! Your colour will stay flawless. Think of it as a personal bodyguard for your hair, minus the muscle.
Q: Is it for men or women?
A: Both. It’s unisex. If you have a scalp, you’re invited.
Q: What if I don’t see results right away?
A: Hair growth isn’t instant, your follicles need a pep talk. Give it a few weeks and let the magic happen.
Q: I have a nut allergy am I safe or doomed?
A: It’s got nuts in it, so patch test first before you end up sending us a lawyer’s letter. We’d rather get compliments than lawsuits!
Q: Is this vegan? Cruelty-free? Or did a goat have to bless it first?
A: No goats, no animal stuff, no testing on anything with feelings. Just plants, science, and a bit of ancient magic.
Q: It smells so good… can I eat it?
A: Please don’t. Rub it in, don’t toss it on salad. Your scalp will feast.. your stomach shouldn’t.
Still got questions?
Either your scalp’s overthinking or you just really like talking to us.
Email us at crescereimperium@gmail.com
We don’t mind hearing from you, just please don’t make it a habit.